All Systems Operational

Uptime over the past 90 days. View historical uptime.
emergepay Operational
90 days ago
100.0 % uptime
Today
Gravity Dashboard Operational
90 days ago
100.0 % uptime
Today
Gift Card Server Operational
90 days ago
100.0 % uptime
Today
Cloud Controllers Operational
90 days ago
100.0 % uptime
Today
EasyIntegrator API Operational
90 days ago
100.0 % uptime
Today
Processing Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 18, 2025

No incidents reported today.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Clover Ecomm - Degraded Performance
Resolved - This incident is now resolved.

If you are still having problems with online transactions, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Aug 15, 16:00 PDT
Investigating - We've been made aware of an issue with the Clover Online Ordering, Clover Virtual Terminal, and API calls to Clover Gateway impacting some Clover merchants.

If you are having problems with online transactions, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Aug 15, 11:00 PDT
Aug 14, 2025
Clover - Service Disruption
Resolved - This incident has been resolved by the Clover team.

If you still need support, please reach out to our team at support@gravitypayments.com or call tel :8667014700.
Aug 14, 13:38 PDT
Monitoring - We are currently monitoring intermittent connection disruptions with Clover devices. As a result, you may have issues processing transactions.

If you need support, please reach out to our team at support@gravitypayments.com or call tel :8667014700.
Aug 14, 12:14 PDT
Investigating - We are currently monitoring intermittent connection disruptions with Clover devices. As a result, you may have issues processing transactions.

If you need support, please reach out to our team at support@gravitypayments.com or call tel :8667014700.
Aug 14, 12:07 PDT
Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025
Notice: Support Response Delay
Completed - The scheduled maintenance has been completed.
Aug 9, 14:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 14:11 PDT
Scheduled - Our team is at our All Company Meeting. Our response times may be slower than usual.

We appreciate your patience and understanding.
Aug 5, 14:10 PDT
Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025
Aug 4, 2025
Issues with deposits from funding bank for small number of merchant receiving banks
Resolved - We've confirmed this issue with delays caused by the Federal Reserve to be resolved.

If you have not received an expected deposit today, please contact your bank. If you have any trouble, please contact our support team at support@gravitypayments.com or call tel:8667014700
Aug 4, 14:46 PDT
Update - We have confirmed that delayed deposits are starting to arrive. This issue affected a small subset of merchants' receiving banks due to a delay at the Federal Reserve.

If you have not received an expected deposit today, please contact your bank.

We are continuing to monitor the resolution of this delay at the Federal Reserve.
Aug 4, 12:48 PDT
Monitoring - We have confirmed there is delay in deposits for a small subset of merchants' receiving banks due to a delay at the Federal Reserve.

If you have not received an expected deposit today, please contact your bank.

We are continuing to monitor the resolution of this delay at the Federal Reserve.
Aug 4, 10:46 PDT
Update - We are continuing the investigate the issue between our funding bank and a small subset of receiving banks.

If you are not seeing an expected deposit today and believe you are impacted please contact our support team at support@gravitypayments.com or call tel:8667014700
Aug 4, 10:27 PDT
Investigating - We are aware of a delay in deposits for a small subset of merchants. We are working with our funding bank to get more information.

If you are not seeing an expected deposit today and believe you are impacted please contact our support team at support@gravitypayments.com or call tel:8667014700
Aug 4, 09:38 PDT
DIS - Service Disruption
Resolved - Our partner DIS has resolved the issue on their side. All services should be running as expected.

If you need support, please contact our support team at support@gravitypayments.com or call tel :8667014700.
Aug 4, 10:13 PDT
Update - Our Partner DIS continues to work on a resolution, and we remain in communication with them. As a workaround, you can use Dashboard Virtual Terminal at dashboard.gravitypayments.com.

If you need support, please contact our support team at support@gravitypayments.com or call tel :8667014700.

Thank you for your patience while this issue is being resolved.
Aug 4, 09:09 PDT
Identified - Our partner DIS is experiencing a service disruption that is causing intermittent impact on our service. As a result, you may have issues processing transactions at this time. DIS teams are working on resolving the issue.

If you need support, please contact our support team at support@gravitypayments.com or call tel :8667014700.

Thank you for your patience while this issue is being resolved.
Aug 4, 08:45 PDT
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