All Systems Operational
Uptime over the past 90 days. View historical uptime.
emergepay Operational
90 days ago
99.94 % uptime
Today
Gravity Dashboard Operational
90 days ago
100.0 % uptime
Today
Gift Card Server Operational
90 days ago
100.0 % uptime
Today
Cloud Controllers Operational
90 days ago
100.0 % uptime
Today
EasyIntegrator API Operational
90 days ago
100.0 % uptime
Today
Processing Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 23, 2023

No incidents reported today.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023
Ongoing issues with Clover devices - intermittent device restarts and issues processing through emergepay
Resolved - We appreciate your patience as Clover investigated and resolved this issue. As of 7:51pm PST, Clover has confirmed this incident is resolved.

If you are still experiencing issues or need assistance please contact our tech support team at techsupport@gravitypayment.com.

We apologize for the inconvenience.
Mar 11, 20:26 PST
Update - We are continuing to investigate this issue.
Mar 11, 20:25 PST
Update - NON-INTEGRATED MERCHANTS:

Clover is currently experiencing intermittent service disruptions. As a result, you may receive error messages such as no access, not able to process, or you may be prompted to reboot your device.

Please follow the on-screen prompt to reboot your device. If you continue to experience this issue please contact our support team at support@gravitypayments.com.


INTEGRATED MERCHANTS:

Clover is currently experiencing intermittent device restarts and issues processing through emergepay. As a result, you may receive error messages such as no access, not able to process, or you may be prompted to reboot your device.

If the device asks you to reboot, please follow the on-screen prompt. If you continue to experience issues processing through the integration, please try processing outside of the integration directly through the Clover device using the method below:

Process directly on your Clover using the sale app (this requires exiting the Cloud Pay display app, tapping the Sale App and entering payment amount, and completing the payment)

Note: transactions processed outside of your integration will not show up in the Gravity Dashboard or your software, but you will see successful transactions reflected on your AccessOne account.

Thank you for your patience while this issue is being resolved.
Mar 11, 18:17 PST
Investigating - We are currently investigating this issue.
Mar 11, 16:25 PST
Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage