All Systems Operational
emergepay Operational
90 days ago
100.0 % uptime
Today
Gravity Dashboard Operational
90 days ago
100.0 % uptime
Today
Gift Card Server Operational
90 days ago
100.0 % uptime
Today
Cloud Controllers Operational
90 days ago
100.0 % uptime
Today
EasyIntegrator API Operational
90 days ago
100.0 % uptime
Today
Processing Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Resolved - This incident has been resolved.

If you are having difficulties processing transactions, please contact our support team at support@gravitypayments.com or call at (866) 701-4700.

Jul 23, 10:14 PDT
Investigating - We are currently experiencing service disruptions with Castle Vegas card terminals. As a result, you may have issues processing transactions at this time.

If you are having difficulties processing transactions, please contact our support team at support@gravitypayments.com or call at (866) 701-4700.

Jul 23, 07:20 PDT
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - At this time, Gravity Payment's customer-facing systems are all working as expected and providing service to our customers. If you are having difficulties processing transactions please contact our support team at support@gravitypayments.com or call at (866) 701-4700.
Jul 19, 14:10 PDT
Monitoring - Call volume may be higher than expected right now as we help customers impacted by a widespread Crowdstrike/Microsoft outage.

At this time, Gravity Payment's customer-facing systems are all working as expected and providing service to our customers. If you are having difficulties processing transactions please contact our support team at support@gravitypayments.com or call at (866) 701-4700.

Jul 19, 10:24 PDT
Investigating - Call volume may be higher than expected right now as we help customers impacted by a widespread Crowdstrike/Microsoft outage.

At this time, Gravity Payment's customer-facing systems are all working as expected and providing service to our customers. If you are having difficulties processing transactions please contact our support team at support@gravitypayments.com or call at (866) 701-4700.

Jul 19, 06:51 PDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Resolved - This incident has been resolved.
Jul 16, 08:22 PDT
Update - ACT has confirmed that this incident is now resolved. If you need further assistance, please contact our support team at support@gravitypayments.com or call (866) 701-4700.
Jul 16, 08:22 PDT
Investigating - We are currently experiencing service disruptions with our integration with ACT.

If you are having difficulties processing transactions please contact our support team at support@gravitypayments.com or call at (866) 701-4700.

Jul 16, 06:44 PDT
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.