If you are having difficulties processing transactions, please contact our support team at support@gravitypayments.com or call at (866) 701-4700.
Jul 23, 10:14 PDT
Investigating -
We are currently experiencing service disruptions with Castle Vegas card terminals. As a result, you may have issues processing transactions at this time.
If you are having difficulties processing transactions, please contact our support team at support@gravitypayments.com or call at (866) 701-4700.
Jul 23, 07:20 PDT
Resolved -
At this time, Gravity Payment's customer-facing systems are all working as expected and providing service to our customers. If you are having difficulties processing transactions please contact our support team at support@gravitypayments.com or call at (866) 701-4700.
Jul 19, 14:10 PDT
Monitoring -
Call volume may be higher than expected right now as we help customers impacted by a widespread Crowdstrike/Microsoft outage.
At this time, Gravity Payment's customer-facing systems are all working as expected and providing service to our customers. If you are having difficulties processing transactions please contact our support team at support@gravitypayments.com or call at (866) 701-4700.
Jul 19, 10:24 PDT
Investigating -
Call volume may be higher than expected right now as we help customers impacted by a widespread Crowdstrike/Microsoft outage.
At this time, Gravity Payment's customer-facing systems are all working as expected and providing service to our customers. If you are having difficulties processing transactions please contact our support team at support@gravitypayments.com or call at (866) 701-4700.
Jul 19, 06:51 PDT
Resolved -
This incident has been resolved.
Jul 16, 08:22 PDT
Update -
ACT has confirmed that this incident is now resolved. If you need further assistance, please contact our support team at support@gravitypayments.com or call (866) 701-4700.
Jul 16, 08:22 PDT
Investigating -
We are currently experiencing service disruptions with our integration with ACT.
If you are having difficulties processing transactions please contact our support team at support@gravitypayments.com or call at (866) 701-4700.
Jul 16, 06:44 PDT