Intermittent Service Disruption

Incident Report for Gravity Payments

Resolved

One of the processing platforms that we utilize experienced intermittent transaction failures for a small number of merchants. Services have resumed performing as expected and we will continue to monitor for any issues.

Posted Oct 03, 2022 - 15:08 PDT

Identified

We are currently seeing intermittent transaction failures and are experiencing higher than expected call volume to our support teams.

Posted Oct 02, 2022 - 20:06 PDT

This incident affected: Processing Services.