This incident has been resolved. Fiserv has restored service and Commerce Control Center is operating normally.
If you continue to experience issues, please clear your browser cache or contact Techsupport@gravitypayments.com or call (866) 701-4700. Thank you for your patience.
Posted Oct 06, 2026 - 11:02 PDT
Update
The disruption at Fiserv is ongoing. Their team continues to work toward resolution and we remain engaged with them.
We will provide another update by 12:00 PM PT If you need help, contact Techsupport@gravitypayments.com or call (866) 701-4700.
Posted Oct 06, 2026 - 10:39 PDT
Monitoring
We have confirmed that a service disruption at our partner Fiserv is affecting Commerce Control Center for customers. Fiserv's team is working to restore service, and we are in direct contact with them and monitoring closely.
We will provide another update by 10:00 AM PT. If you need help, contact Techsupport@gravitypayments.com or call (866) 701-4700.
Posted Oct 06, 2026 - 09:56 PDT
Investigating
We are investigating a possible service disruption with one of our partners that may be affecting Commerce Control Center for customers.
We will update this page as soon as we have more information. If you need help, contact Techsupport@gravitypayments.com or call (866) 701-4700.