Cloud Service Outage

Incident Report for Gravity Payments

Resolved

This incident has been resolved.

Posted Apr 07, 2022 - 09:54 PDT

Monitoring

Intermittent errors have resolved and the service is behaving as expected. We are continuing to monitor the service.

Posted Apr 06, 2022 - 15:56 PDT

Investigating

We are investigating an intermittent increase of errors with our Cloud service. If a transaction fails, please wait one to two minutes and try again. If the issue persists, please contact tech support.

Posted Apr 06, 2022 - 15:11 PDT

This incident affected: Cloud Controllers.