Service Provider Outage

Incident Report for Gravity Payments

Resolved

The issue has been mitigated and service is operational.

Posted Aug 31, 2021 - 16:10 PDT

Monitoring

The issue has been identified and cloud providers are working to resolve.
We are currently seeing improvements, and will continue to monitor until resolved.

Posted Aug 31, 2021 - 13:40 PDT

Identified

A major cloud provider is reporting internet connectivity issues and is causing increased error rates and timeouts.

Posted Aug 31, 2021 - 12:50 PDT

This incident affected: emergepay and Gravity Dashboard.