Batch Closing Error

Incident Report for Gravity Payments

Resolved

The incident is now resolved. If you're still experiencing any issues, please contact our support team.

Posted Apr 01, 2024 - 15:22 PDT

Update

We are aware of a known issue with closing batches impacting FD130, FD150, and VX520 devices. PAX devices are also impacted. If you experience an issue closing your batch using one of these devices, please contact our support team.

Posted Mar 31, 2024 - 10:53 PDT

Monitoring

We are aware of a known issue with closing batches impacting FD130, FD150, and VX520 devices. If you experience an issue closing your batch using one of these devices, please contact our support team.

Posted Mar 31, 2024 - 00:03 PDT