NMI Gateway - Service Disruption

Incident Report for Gravity Payments

Resolved

This issue is now resolved.

If you are still having problems with the service, please contact our support team at Techsupport@gravitypayments.com or by calling us at 866-701-4700.

Posted Mar 31, 2025 - 13:03 PDT

Investigating

NMI Gateway is currently reporting connectivity issues that are impacting our service. We are working with NMI to mitigate the issue. If you are impacted, please retry any failed transactions.

If you are still having problems with the service, please contact our support team at Techsupport@gravitypayments.com or by calling us at 866-701-4700.

Posted Mar 31, 2025 - 12:44 PDT

This incident affected: Processing Services.