Our partner DIS has resolved the issue on their side. All services should be running as expected.
If you need support, please contact our support team at support@gravitypayments.com or call tel :8667014700.
Posted Aug 04, 2025 - 10:13 PDT
Update
Our Partner DIS continues to work on a resolution, and we remain in communication with them. As a workaround, you can use Dashboard Virtual Terminal at dashboard.gravitypayments.com.
If you need support, please contact our support team at support@gravitypayments.com or call tel :8667014700.
Thank you for your patience while this issue is being resolved.
Posted Aug 04, 2025 - 09:09 PDT
Identified
Our partner DIS is experiencing a service disruption that is causing intermittent impact on our service. As a result, you may have issues processing transactions at this time. DIS teams are working on resolving the issue.
If you need support, please contact our support team at support@gravitypayments.com or call tel :8667014700.
Thank you for your patience while this issue is being resolved.