Clover Outage - Transaction Timeouts
Incident Report for Gravity Payments
Resolved
Clover has resolved their outage and our services are fully restored.
Posted Nov 01, 2023 - 15:35 PDT
Monitoring
We are seeing improvements with successful transactions after Clover implemented a potential fix. We will continue monitoring until we are confident the issue is resolved.

If you are having difficulties processing transactions and would like to speak to a representative please contact our support team at support@gravitypayments.com or call at (866) 701-4700.

Thank you for your patience while this issue is being resolved.
Posted Nov 01, 2023 - 14:33 PDT
Identified
We are currently experiencing intermittent service disruptions with Clover Integration. As a result, you may have issues processing transactions at this time.

If you are having difficulties processing transactions and would like to speak to a representative please contact our support team at support@gravitypayments.com or call at (866) 701-4700.

Thank you for your patience while this issue is being resolved.
Posted Nov 01, 2023 - 10:22 PDT
This incident affected: emergepay.